- Open hour : Mon-Sun 3:00AM-8:00PM
- Open hour : Mon-Sun 3:00AM-8:00PM
FirstMed Transit provides hospital to home transportation that helps patients move safely from their hospital bed to their front door. We transport discharged patients using wheelchair vans, stretcher vehicles, or ambulatory support, depending on their medical needs. Our trained drivers handle every step of the ride, ensuring a smooth, comfortable, and timely return home.
Hospital to home transportation is a non-emergency medical service that provides safe, reliable transportation for patients after hospital discharge. Whether returning home or traveling to a rehabilitation or recovery facility, patients receive the appropriate level of assistance based on their mobility needs. Our service includes ambulatory, Airport Medical Transportation wheelchair-accessible, senior transportation and stretcher transportation, with trained drivers who assist with safe transfers, mobility equipment, and door-to-door support. By coordinating with hospital staff and using the right vehicle for each patient, we help ensure a smooth, comfortable, and stress-free transition from hospital care to recovery.
This is the core of what we do. Once a hospital releases a patient, our team handles the pickup directly from the discharge area. We work with nursing staff and case managers to confirm timing, mobility level, and any medical equipment the patient is bringing home, then complete a safe patient transfer from the hospital floor to our vehicle.
For patients who use a wheelchair, we provide wheelchair accessible vehicles with secure ramps and tie down systems. Our drivers are trained in proper wheelchair loading and unloading, so patients feel steady and supported the entire time, not just during the ride itself.
Some patients are not ready to sit upright for a full trip home. For these cases, we offer stretcher capable vehicles built for non-emergency stretcher transfers. This is common after major surgery, long hospital stays, or for patients with limited strength who still need to lie flat during transport.
Counseling and behavioral healthcare appointments are just as dependent on consistent attendance as physical health treatment, and patients managing a mental health condition sometimes face additional barriers to arranging their own transportation.
Hospital to home transportation does not always start at a hospital. We also handle transfers from rehabilitation centers, skilled nursing facilities, and assisted living communities for patients heading home after a longer recovery stay.
Every member of our transportation team follows established safety procedures to ensure patients are transferred securely and comfortably. Whether the trip requires ambulatory assistance, wheelchair transportation, or stretcher service, our drivers use proper transfer techniques and handle mobility equipment with care. From pickup at the hospital to arrival at the patient’s destination, every step is completed with attention to safety, reliability, and the patient’s individual mobility needs.
We understand that leaving the hospital can be physically and emotionally challenging, which is why patient comfort is a priority throughout every trip. Our drivers treat every patient with patience, respect, and compassion, taking the time to provide the assistance they need without rushing. By offering a calm, supportive, and dependable transportation experience, we help make the journey home or to a recovery facility as comfortable and stress-free as possible.
Our drivers are trained specifically in patient handling, not just driving, so every transfer follows safe and consistent steps.
Every vehicle is cleaned regularly and equipped with the right safety tools, from wheelchair ramps to secure stretcher mounts.
Hospitals run on tight schedules, and so do we. We coordinate pickup times closely with discharge staff to avoid delays.
Patients and families are often stressed during discharge. Our team focuses on respectful, calm, and family friendly service throughout the entire trip.
Many patients ask whether their insurance covers a ride home after discharge. According to Medicare.gov, Medicare may help cover ambulance transportation when other means of transportation could endanger a patient’s health, and some non-emergency rides are covered through state Medicaid programs depending on medical need. We help families understand what their plan may cover before booking.
For patients without insurance coverage, we offer affordable private pay transportation with clear, upfront pricing and no hidden fees. Before scheduling your ride, our team will provide a quick transportation consultation to discuss your travel needs, explain the available service options, and provide an accurate cost estimate. This ensures you know exactly what to expect and can arrange safe, reliable transportation with confidence.
A family member, patient, or hospital staff member contacts us with pickup details, the destination, and any mobility needs.
We confirm details with hospital discharge staff, review mobility requirements, and assign the right vehicle, whether that is a wheelchair van or a stretcher equipped vehicle.
Our driver arrives on time, checks in with hospital staff, and assists the patient with boarding using proper transfer techniques.
During the trip, drivers keep an eye on patient comfort and safety, adjusting as needed for a smooth ride.
At the destination, the driver helps the patient safely into the home or facility, making sure they are settled before leaving.
We provide dependable hospital to home transportation throughout the greater Sacramento region, helping patients travel safely from hospitals, medical centers, rehabilitation facilities, skilled nursing facilities, and assisted living communities to their homes or recovery destinations. Our service area includes Sacramento, Elk Grove, Rancho Cordova, Citrus Heights, Fair Oaks, Folsom, Roseville, Rocklin, Antelope, El Dorado Hills, Placerville, and Orangevale. Whether a patient requires ambulatory, wheelchair, or stretcher transportation, our trained drivers provide safe transfers, door-to-door assistance, and reliable transportation to ensure a smooth and comfortable transition after hospital discharge.
It is a non-emergency medical transport service that safely moves a patient from the hospital to their home or another care facility after discharge.
Most patients qualify, including seniors, wheelchair users, stretcher patients, and anyone recovering from surgery who cannot safely drive or use a regular car.
You can call ahead of the expected discharge date, or have hospital staff coordinate the pickup directly with our team.
Yes, wheelchair-accessible vehicles with secure restraint systems are a standard part of most NEMT services.
Yes, we regularly handle post surgery transportation for patients who need a gentler, more careful ride home.
Yes, we work directly with discharge planners, nurses, and family caregivers to confirm timing and patient needs.
Coverage depends on your plan and medical need. We can help you check eligibility before your ride is booked.
We recommend booking as soon as a discharge date is known, though we also accommodate same-day requests when possible.
Ready to arrange safe and dependable hospital to home transportation? Contact our team with your discharge date, hospital pickup location, destination, and any mobility requirements, and we’ll handle the rest. Whether you need ambulatory, wheelchair, or stretcher transportation, we’ll match you with the right vehicle and ensure everything is prepared before your discharge. Call us, complete our online booking form, or send a quick service inquiry, and a member of our team will promptly confirm your transportation details and help make your journey home safe, comfortable, and stress-free.