- Open hour : Mon-Sun 3:00AM-8:00PM
- Open hour : Mon-Sun 3:00AM-8:00PM
FirstMed Transit is a trusted non-emergency medical transportation provider serving Sacramento and nearby areas with safe, reliable, and on-time medical transportation services. We help seniors, patients, and individuals with mobility challenges reach hospitals, clinics, and healthcare appointments comfortably and stress-free. With experienced drivers and a strong commitment to care, safety, and punctuality, we make healthcare transportation simple and dependable.
FirstMedtransit is a licensed and insured medical transportation company built around one belief that reliable transportation is a part of healthcare, not separate from it. A missed dialysis session or a skipped follow-up appointment carries real consequences, and we treat every booking with that weight in mind.
We serve patients traveling to dialysis, physical therapy, postsurgical follow-ups, hospital discharges, specialist visits, and routine checkups. Our riders include seniors who no longer drive, individuals using wheelchairs, people recovering from procedures, and anyone whose medical needs call for a safer, more supportive ride than a standard rideshare can offer.
Our purpose is to remove transportation as a reason anyone misses care. We focus on the riders most often left behind by conventional options: seniors aging in place, individuals with disabilities, patients on recurring treatment schedules, and families coordinating care for a loved one.
To provide safe, accessible, and dependable non emergency medical transportation that treats every rider with dignity and every trip with care. We measure our success not in miles driven, but in appointments kept and patients who arrive calm, on time, and ready for their care.
We provide services where no patient delays or skips care because they could not find a way to get there. Over the long term, we aim to be the transportation partner that healthcare facilities, case managers, and families trust without hesitation, expanding access while protecting the independence and dignity of every person we serve.
Our certifications reflect our dedication to maintaining the highest standards of safety, compliance, and professional service.
Every decision starts with the rider. We build in extra time, communicate clearly, and never rush a person who needs a moment. The schedule serves the patient, not the other way around.
Our vehicles are inspected on a regular maintenance schedule, our drivers are trained for medical transport situations, and our dispatch tracks each trip in real time.
From wheelchair-accessible vans to ambulatory and stretcher-capable vehicles, we match the right vehicle to each rider’s mobility needs rather than forcing a one-size-fits-all ride.
Our drivers are trained to assist, not just to drive. They understand that many riders are anxious, in pain, or fatigued, and they respond with patience and respect.
Recurring treatments like dialysis run on tight clocks. We coordinate pickups, confirmations, and return trips so riders are not left waiting before or after care.
Door to door or curb to curb, mobility aid assistance, a family member riding along, recurring weekly bookings: we tailor the service to the person rather than the policy.
We offer a full range of NEMT options so riders and care coordinators can book the exact level of support each trip requires.
Service | Best For |
Medical Appointment Transportation | Routine checkups, specialist visits, follow ups |
Recurring, time sensitive treatment schedules | |
Safe transport home after a hospital stay | |
Rehabilitation Transportation | Physical therapy and recovery appointments |
Outpatient Treatment Transportation | Chemotherapy, infusions, outpatient procedures |
Care at facilities outside the local area | |
Older adults who no longer drive | |
Riders with diverse accessibility needs | |
Riders who remain in a wheelchair during transit | |
Riders who can walk with or without minor help | |
Stretcher Transportation | Riders who must travel lying down |
We keep booking straightforward, because the people who use us most often are managing enough already.
Call, or book online to arrange the trip. Share the pickup location, destination, appointment time, and any mobility needs.
We confirm the details, the vehicle type, and the pickup window so there are no surprises on the day.
A trained driver matched to the rider’s needs is assigned and briefed on any special requirements.
The driver arrives within the agreed window, assists with boarding as needed, and transports the rider safely to the appointment.
When the appointment ends, we coordinate the return trip so no one is left waiting outside a facility.
A medical transportation company is only as strong as the people behind the wheel and on the phone.
Our leadership and dispatch staff bring 5+ years of combined experience in medical transport and patient logistics.
Every driver completes our training program covering safe mobility assistance, securement of wheelchairs and equipment.
Our support staff handles bookings, answers questions, and keeps families and care coordinators informed.
Intake Coordinator
Marketing Specialist
Fleet Supervisor
Dispatcher
Safety is not a feature we advertise; it is the baseline our entire operation is built on.
The right vehicle makes the difference between a stressful ride and a comfortable one. Every vehicle is cleaned between trips and maintained on a regular schedule, because a clean, well kept vehicle is part of safe, respectful care.
Equipped with lifts or ramps and proper securement systems for safe transport.
Designed to transport riders who need to travel lying down, with trained support on board.
Comfortable seating for riders who can walk with little or no assistance.
Explore Our Fleet: A Bus for Every Journey
Non emergency medical transportation, or NEMT, is scheduled transportation for people who need to reach medical care but do not require an ambulance or emergency response. It serves riders who need accessible vehicles or extra assistance, such as those using wheelchairs or traveling to recurring treatments.
Our services are available to seniors, individuals with disabilities, patients recovering from procedures, people on recurring treatment schedules, and anyone who needs a safe, supportive ride to healthcare. Care coordinators and family members can book on a rider's behalf.
Yes. Our wheelchair accessible vehicles are equipped with lifts or ramps and proper securement systems, and our drivers are trained to assist with safe boarding and exiting.
Yes. When care is located outside the local area, we provide long distance medical transportation across sacramento. Contact us with the details and we will plan the trip.
You can schedule by [phone at [number], through our online booking form, or by having a care coordinator arrange the trip]. Share the pickup location, destination, appointment time, and any mobility needs.
We serve Sacramento and surrounding communities, with regional and long distance coverage available. See the Communities We Serve section for details.
Yes. Our fleet includes wheelchair accessible, ambulatory, and stretcher capable vehicles, so we can match the right vehicle to each rider's needs.
In most cases, yes. Let us know when booking so we can plan for the additional passenger and the right vehicle.
FirstMed Transport combines trained drivers, accessible vehicles, careful coordination, and a patient first mindset to deliver transportation that healthcare providers and families can rely on. We are licensed, insured, experienced, and genuinely invested in helping our community reach care safely. When transportation is dependable, health outcomes improve. That is the difference we work to make on every trip.