Non-Emergency Medical Transport in Sacramento, CA

Getting to a medical appointment should never be a source of stress  especially when you or someone you care for is already managing a health condition. We provide trusted, safe, and professional non-emergency medical transport throughout Sacramento and the surrounding communities, helping patients reach their healthcare destinations on time, comfortably, and with the support they need.

NEMTProvider team delivering compassionate non-emergency medical transportation services with patient-focused care and support

Transportation for Every Medical Need

Medical needs vary widely, and so does our service. We provide non-emergency medical transport for a broad range of appointment types and treatment schedules, making it easier for patients to maintain consistent healthcare access regardless of their condition or mobility level.

Safe, Reliable Non-Emergency Medical Transportation Services

Our non-emergency medical transport services are built around one priority that making sure every patient arrives safely, on time, and with dignity. We understand that for many patients especially seniors and individuals with mobility limitations getting to and from medical appointments without the right support simply is not possible. That is why we have built a transportation service that puts patient needs first, every single trip.

Door-to-Door Medical Transportation

We offer door-to-door service, which means our drivers come directly to your home, assisted living facility, or care center and escort you safely to your medical destination. There is no need to navigate curbs, parking lots, or confusing facility entrances on your own. 

Wheelchair Transportation

From power wheelchairs to manual chairs, we secure every mobility device properly before transport. If you or a loved one relies on a wheelchair to get around, our Wheelchair Transport service is designed to provide a safe and comfortable experience from the moment we arrive at your door.

Ambulatory Transportation

For patients who can walk independently or with minimal assistance, our Ambulatory Transport service provides a comfortable, standard vehicle ride with a professional driver who is trained to assist you getting in and out of the vehicle. It is a great fit for patients attending routine appointments.

Why Choose Our Non-Emergency Medical Transportation Company in Sacramento

There are several non-emergency medical transportation companies serving the Sacramento area. Here is what sets us apart.

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Our Simple Booking Process

Arranging non-emergency medical transport with us is straightforward. Here is how the process works.

01

Request a Ride

Contact us by phone, through our online booking form, or by email. Share the patient’s name, pickup location, destination, appointment time, and any mobility or equipment requirements.

02

Confirm Transportation Details

Our team reviews your request and confirms all transportation details with you, including vehicle type, estimated pickup time, and any accommodations needed for the patient.

03

Schedule Pickup

We schedule your pickup time based on your appointment time and the estimated travel duration, ensuring you arrive with time to spare.

04

Safe Transportation to Destination

Your driver arrives at the scheduled time, assists the patient with boarding, and provides safe, comfortable transportation to the medical facility.

05

Return Trip Coordination

We coordinate return transportation after your appointment, so you are never left waiting or stranded after a medical visit. Let us know at booking if you need a return trip arranged.

Who We Serve

Insurance, Medi-Cal and Payment Options

Medi-Cal Transport Services

Many California Medicaid patients qualify for covered non-emergency medical transport through Medi-Cal. We work directly with Medi-Cal to help eligible patients access transportation benefits.

Insurance-Covered Transportation

We accept various insurance plans that include non-emergency medical transportation benefits. Contact us with your insurance information and we will verify your coverage options.

Private Pay Transportation

For patients who are not covered by insurance or Medi-Cal, we offer straightforward private pay options at competitive rates. We believe access to safe medical transportation should not depend on insurance status.

Flexible Scheduling Options

We offer same-day scheduling when availability allows, as well as advance booking for planned appointments. Recurring transportation plans are available for patients with regular treatment schedules.

Our Commitment to Safety, Reliability and Patient Care

Licensed and Insured Transportation Services

First Med Transit operates as licensed insured NEMT provider meeting California requirements for patient transport services.

Driver Screening and Training

Every driver undergoes background checks driving record review and professional patient care training program.

Vehicle Safety Inspections

Our vehicles receive regular mechanical inspections and safety evaluations ensuring consistent roadworthy maintenance standards.

Patient Comfort and Accessibility Standards

We assess patient needs matching suitable vehicles while prioritizing comfort accessibility temperature and smoothness.

HIPAA-Conscious Transportation Practices

We protect patient information maintaining privacy standards using data only transportation coordination purposes strictly.

Timely Pickup and Drop-off Guarantee

We ensure timely pickups and drop offs maintaining dependable scheduled transportation for patients consistently.

Frequently Asked Questions

Non-emergency medical transportation, commonly called NEMT, refers to scheduled transportation services for patients who need to travel to medical appointments but do not require an ambulance or emergency response. It covers routine, planned, and recurring medical trips for patients with mobility limitations, disabilities, or other conditions that make standard transportation difficult.

NEMT services are available to anyone who needs assistance getting to medical appointments including seniors, individuals with disabilities, wheelchair users, patients undergoing ongoing treatments such as dialysis or chemotherapy, and post-surgery patients. Medi-Cal recipients and some insurance plan members may qualify for covered transportation benefits.

Yes. We offer fully accessible wheelchair transportation as a core part of our fleet. Our vehicles are equipped with ramps or lifts and proper securement systems to safely transport wheelchair users to and from medical appointments throughout Sacramento.

Yes. We accept Medi-Cal transportation benefits for eligible patients whose trips are medically necessary. Our team can help you verify your eligibility and navigate the authorization process. Contact us with your Medi-Cal information to get started.

We recommend booking at least 48 to 72 hours in advance to ensure vehicle availability, especially for wheelchair-accessible transport or specialty vehicles. However, we do accommodate same-day and next-day requests based on availability.

Absolutely. Dialysis transport is one of our most commonly requested services. We understand the critical importance of arriving at every treatment session on time, and we offer recurring scheduling to make dialysis transportation as seamless as possible.

Yes. Patients with regular appointment schedules — such as dialysis, physical therapy, mental health care, or chemotherapy — can set up recurring transportation plans with us. This eliminates the need to rebook for every appointment.

Yes. We provide long-distance medical transportation for patients who need to travel beyond the immediate Sacramento area to access specialty care. Contact us with your destination and we will arrange appropriate transportation.

Yes. Our fleet includes wheelchair-accessible vehicles equipped with ramps or hydraulic lifts and proper wheelchair securement systems. These vehicles are specifically maintained and inspected to ensure safe transport for wheelchair users.

Yes. Hospital discharge transportation is one of the most important services we provide. When a patient is cleared to leave a hospital or outpatient facility but cannot arrange their own transport, we coordinate safe pickup and delivery to the patient's home or care facility.

Schedule Your Non-Emergency Medical Transport Today

Contact our team today for a no-obligation transportation quote. Share your pickup location, destination, appointment schedule, and any mobility needs we will put together a transportation plan that works for you.