- info@firstmedtransit.com
- +1 916-992-2000
- Open hour : Mon-Sun 3:00AM-8:00PM
Getting to a medical appointment should never be the hardest part of your healthcare journey. For many Sacramento residents especially seniors, individuals with disabilities, and patients managing ongoing conditions transportation is a real and serious barrier. Missing a dialysis session, a chemotherapy treatment, or a follow-up visit isn’t just inconvenient. It can have lasting consequences for your health. That’s where we come in. As an authorized Medi-Cal transportation provider serving Sacramento and the surrounding communities, we help you get where you need to go—safely, comfortably, and at no out-of-pocket cost when your transportation is covered through your Medi-Cal benefits.
We provide non-emergency medical transportation (NEMT) for a wide range of healthcare needs—from routine checkups and specialist visits to recurring treatments like dialysis and chemotherapy. Whether you need a single ride or ongoing transportation support, we work around your schedule and your health plan.
Our team is familiar with the Medi-Cal transportation authorization process, which means we can help guide you through verifying your benefits and getting your rides approved without unnecessary delays.
Our service is designed for people who need dependable transportation but may face physical, financial, or logistical challenges getting it on their own. That includes:
We serve these communities with the respect and care they deserve not just as passengers, but as people whose healthcare access genuinely matters.
Medi-Cal covers non-emergency medical transportation for eligible members who have no other way to reach their medical appointments. As an authorized NEMT provider in Sacramento, we work directly with Medi-Cal managed care plans to coordinate your covered rides.
We operate fully wheelchair-accessible vehicles equipped with ramps, securement systems, and space for manual and power wheelchairs. Our drivers are trained in safe wheelchair loading, transport, and disembarkation so you or your loved one can travel with confidence.
Dialysis patients typically need transportation three times a week, every week. That kind of routine requires a provider you can count on. We specialize in recurring dialysis transportation and understand the physical toll that treatment takes—which is why we prioritize on-time pickup, a smooth and comfortable ride, and reliable return service after each session.
For patients who can walk but still need assistance—due to age, post-surgical recovery, balance issues, or fatigue our ambulatory transportation services provide a safe and supportive option. Our drivers assist with entry, exit, and navigation to ensure every passenger arrives comfortably.
Patients undergoing chemotherapy or radiation therapy often experience fatigue, nausea, and other side effects that make driving impossible and public transit impractical. Our drivers are trained to provide compassionate, patient-paced service for treatment days.
From primary care visits to specialist consultations, we provide transportation to any licensed medical provider in Sacramento and the surrounding area. Whether you’re seeing your regular doctor or visiting a new specialist for the first time, we make sure you arrive on time and in one piece.
We transport passengers to the full range of medical destinations across the Sacramento region. Wherever your care takes place, we help you get there and back safely.
We are an authorized provider under California’s Medi-Cal program and work with Medi-Cal managed care plans throughout Sacramento County. If your plan includes a transportation benefit—and many do—your rides may be covered at no cost to you.
We handle the verification and prior authorization process so you don’t have to. Just provide your insurance information when you call, and we’ll take it from there.
Beyond Medi-Cal, we work with a range of insurance providers and can discuss private-pay options for patients who are uninsured or whose insurance doesn’t include transportation coverage. Contact us to discuss your specific situation.
Situation | Coverage Likely Available |
No car, no driver available | Yes |
Medical condition prevents driving | Yes |
Wheelchair transportation needed | Yes |
Recurring treatment (dialysis, chemo) | Yes |
Routine checkup, specialist visit | Yes (with authorization) |
Emergency transportation | No – call 911 |
Call our scheduling team and share your Medi-Cal ID number, the date and address of your appointment, and your pickup location. Let us know about any mobility equipment you use or assistance you may need.
We confirm your Medi-Cal coverage and determine whether your trip qualifies for the transportation benefit. If prior authorization is required by your managed care plan, we handle that process on your behalf.
Once eligibility is confirmed, we schedule your ride. You’ll receive confirmation with your pickup time and driver information. We recommend scheduling at least 48–72 hours in advance for non-urgent appointments, though we do accommodate same-day requests when possible.
Your driver arrives at the scheduled pickup time, assists you as needed, and transports you safely to your medical appointment. We also coordinate return transportation so you’re never stranded after your visit.
We serve the full Sacramento County area, including the city of Sacramento and all surrounding unincorporated communities. Whether you’re located near a major hospital district or in a more rural part of the county, we can accommodate your transportation needs.
Our service area extends throughout the greater Sacramento region, including Elk Grove, Rancho Cordova, Citrus Heights, Roseville, Folsom, Natomas, Arden-Arcade, North Highlands, Rio Linda, and other communities throughout Northern California’s Sacramento Valley.
Yes, Medi-Cal includes a Non-Emergency Medical Transportation (NEMT) benefit for eligible members who have no other way to reach their medical appointments. Coverage depends on your specific managed care plan, the type of appointment, and whether prior authorization is required. Our team can verify your eligibility and walk you through the process.
Call our scheduling team with your Medi-Cal ID, appointment date, address, and pickup location. We'll verify your coverage and confirm your ride. For non-urgent appointments, we recommend contacting us at least 48–72 hours in advance.
Medi-Cal transportation is generally approved for medically necessary appointments where no alternative transportation is available. This includes primary care visits, specialist consultations, dialysis, chemotherapy, radiation therapy, physical therapy, mental health appointments, dental visits, and pharmacy trips, among others. Emergency medical transportation is handled separately through 911 services.
Yes. We operate accessible vehicles equipped for manual and power wheelchairs and walkers. Our drivers are trained in proper wheelchair securement and safe passenger assistance.
Absolutely. Patients with ongoing treatment needs—such as dialysis or chemotherapy—can arrange a standing schedule. We'll set up your regular pickups and returns so you have consistent, reliable transportation without having to call every time.
We recommend booking 48–72 hours in advance for planned appointments. We do offer same-day scheduling for urgent medical needs when availability allows, but advance booking ensures the best experience and the most scheduling options.
In many cases, yes. Medi-Cal may allow an escort or attendant to accompany a member when medical necessity requires it. Private-pay passengers can typically bring a companion at no additional charge. Let us know your needs when you schedule, and we'll confirm what's available under your plan.
Our team is ready to help you verify your Medi-Cal transportation benefits and get your ride scheduled. Whether you’re booking for the first time or setting up recurring transportation, we make the process simple and stress-free.
